Application Maintenance

At CTS, we’re experts in addressing your customer’s needs in application maintenance and designing sustainable custom solutions that will pay for themselves with time. Our approach not only reduces the TCO, but it also improves the maturity of your IT organization by delivering greater value.

Our value proposition:

CTS also employs a set of core processes designed to ensure successful outcomes, including: Assessment, Knowledge Transition & Responsibility Transition, Service Level Management, Change Request Execution, Production Support/Service Desk, Value Innovation, Knowledge Enrichment, Governance, and Security Management.